Check in time is 3PM to 5PM Monday-Friday, Saturday & Sunday 3PM to 4PM
Check Out time is 10AM (NO EXCEPTIONS DURING PEAK SEASON)
Office Hours M-F 8:30AM to 5PM Saturday 10AM to 4PM Sunday 11AM to 4PM
(Office is open on Sundays only during peak seasons beginning in May)

PAYMENTS
Payments can be made by Visa, MasterCard, Discover, Money Order, or Certified check. Deposits are due at time of making reservation. Full payment is due 10 days prior to check in and will be charged to card given for deposit unless you notify the office with another card. A credit card number is required to be on file for all rentals. **NO EXCEPTIONS**

SECURITY DEPOSITS
A non-refundable reservation fee of $25.00 and the $250.00 security deposit are both due at time of making reservation. The security deposit will be refunded within 14 days after check out to the credit card that you provided.
Guest is financially responsible for any damages sustained during their stay (which is not normal wear and tear) if any damages occur we will charge your credit card for damages.

CLEANING
Our cleaning includes the stripping and remaking of the beds with fresh clean linens, light dusting, vacuum and mopping all floors, clean and sanitize bathrooms. If additional cleaning is needed after you check out, furniture repositioned or linens missing, you will be charged for the additional cleaning service and/or missing linens. Additional housekeeping service is available for a fee. Check with our reservation staff for prices.

CONFIRMATIONS
We will mail or e-mail you a confirmation of your reservation upon receipt of your $250.00 security deposit and $25.00 reservation fee. Please review the confirmation carefully to verify the property rented, the dates of the rental, and the applicable charges and any special notes. Contact our reservation department within 7 days of mailing to report any errors. After 7 days the confirmation is considered accurate. We reserve the right to substitute comparable accommodations without notice or liability in the event of a sale of the vacation property or if the unit becomes unavailable. In these rare instances, we will try to notify the guest of the change. The guest will be charged the current rate for the new unit. And upon notification of the change the guest will be given the opportunity to cancel with no penalty should the new arrangements not be acceptable. After notification and acceptance, the normal cancellation policy will again apply.

CANCELLATION
Cancellations preceding 45 days of scheduled arrival date will result in a $150.00 cancellation fee. Changes to reservations will result in a $50.00 fee. Cancellations made within 45 days of the scheduled arrival date will result in a total forfeiture of deposit and guest hereby authorizes agent to deduct such charge from reservation deposit. Cancellations made within 14 days of arrival and "NO SHOWS" will be charged the full amount of the reserved rental period and guest hereby authorizes agent to deduct this charge from your credit card.

CHECK-IN
Check-in is at the main office beginning at 3pm. Guests arriving after 4:30pm of the day of check-in, or checking in on a Sunday, should contact the reservation department for instructions on picking up keys, parking passes. This is best done the day before arrival so we can better support special requirements if necessary. During peak summer periods, checking into a property may be delayed because of our commitment to provide a clean unit.

CHECK-OUT
Check out is at 10 AM for all properties. Guests who delay check out past 10AM will be charged for an additional day. DO NOT LEAVE KEYS IN UNIT. Keys are to be returned to the main reservation office and brought to the front desk or deposited into the key drop box. Lost keys or keys not returned by the day of departure will result in the lock having to be changed and the guest charged for these services. Guest charges include a cleaning fee for the departure cleaning and fresh linens. Guest are responsible for removing all food from the refrigerator, loading dirty dishes into the dishwasher, leaving furniture as you found it and placing garbage in the outside receptacles, setting the thermostat to 80 degrees, closing and locking all windows and doors. Please do not make the beds.

REBOOKING
Many of our complexes enjoy guests who rebook the same unit year after year. We work closely with these guests, helping them to make the advance bookings necessary to protect their future vacation. Current rates cannot be guaranteed for future bookings. All rates are subject to change.

PARKING
A Maximum of 2 vehicles per vacation property is allowed. Some are restricted to 1 vehicle. The guest package will include necessary parking passes for check-in. No parking of boat or Jet Ski trailers, and absolutely no motor homes. Complexes with boat slips will allow boats and jet skis.

OCCUPANCY
The guest confirmation indicates the maximum number of people allowed per reservation, including children. These numbers are governed by association by-laws and owner preferences. (Exception may be made for one infant child 2 years or younger). Sofa and bunk beds are recommended for use by children. Vacation properties will be rented to persons 25 years or older. The qualifying person renting the property is responsible for the conduct of all guests and other occupants, and that person must occupy the property for the full term of the reservation. House parties are not allowed!!! Aquatic Realty reserves the right to enter the vacation property anytime to investigate disturbances, occupancy and/or damage.

GENERAL

FURNISHINGS:
The vacation property is a privately owned home or condo decorated to satisfy the particular tastes and desires of the owner. The condition of the unit and furnishings vary according to the age of the property and the care given by the owner. Please be considerate of the belongings of the owner and to the people who will be renting the unit after you. If you require special equipment or appliance, please bring them with you. We do not provide any furnishings or other items not already furnished in the unit.

MAINTENANCE:
Please report any damage or malfunction of equipment to the rental office as soon as possible. Failure to do so may incur some liability to the guest. Repair men may enter the premises during normal working hours for the purpose of the repair. Working condition of pools, hot tubs, air conditioning, television, VCRs, appliances, elevators, etc. are NOT guaranteed. No Refunds or rate adjustments will be made for mechanical failures.

GRILLING:
Fire department regulations prohibit the use of grills on all decks, porches and balconies. Some complexes have common area grills for guest use.

FOR SALE:
If a vacation property is for sale, the owner reserves the right to have the property shown to potential buyers. Every effort will be made to schedule a time agreeable to the guest.

FIREWORKS:
The use of fireworks is prohibited on all our vacation properties. Local city ordinances and fire code prohibit the use of fireworks on beaches, building, or grounds.

INCLEMENT WEATHER:
Refunds will not be made for inclement weather. In the event of mandatory evacuation by civil authorities, the unused portion of the rental will be refunded.

USE OF FACILITIES:
By accepting occupancy of the vacation property, the guest agrees to hold harmless the property owner, the management company, and the association for accidents or injuries sustained while using available facilities. By using these facilities, the guest assumes responsibility and liability for their own actions.

TELEPHONE SERVICE:
For your convenience, a telephone is provided in most or our rental properties. Long distance calls may be made collect, charged to your credit card, calling card, or to your home telephone. Local calls are free. Internet access can be made using either a long distance or toll free number to you Internet service provider. Some units have high speed internet.

LOCKOUT:
In the event a guest becomes locked out, a $25 dollar service fee will be charged during normal working hours for reentry. We do not provide after hour lock out service so you can call LOCK MOBILE @ 850-453-5625 and they will charge you their fees.

LOST KEYS/UNRETURNED KEYS:
Lost keys or keys not turned in by the date of departure will result in the lock having to be changed and the guest charged for that service.

ITEMS LEFT IN UNIT:
Aquatic Realty is not responsible for items left in the unit. $20.00 will be charged plus shipping cost to cover the means of shipment requested by the guest.

HANDICAPPED:
Our units are not handicapped equipped. Our reservation specialists are very familiar
with our properties, and can assist in selecting a property which could best meet the necessary requirements.

AFTER HOUR EMERGENCIES:
There is an agent on call 24 hours a day for emergencies. Call the regular number and the answering service will contact the agent. Non-Emergencies will be noted and handled the following day during office hours.

AGENCY DISCLOSURE:
Aquatic Realty serves as the agent and representative of the owners of properties on the rental program, and is always acting in and for the best interest of the owners. Aquatic Realty strives for quality service and good will to our guests.

SUBSTITUTIONS:
We reserve the right to move a reservation to a different comparable unit, if the reserved unit becomes unavailable and/or to optimize rental days, without notice or liability. When a comparable unit is not available the guest will have the option of selecting from available units at the published rate or receiving a complete refund of the reservation deposit. We will make every effort to notify the guest of any changes when possible.

ERRORS AND OMISSIONS:
Every effort has been made to insure the accuracy of all printed, recorded, displayed and spoken information. Aquatic Realty is not responsible for changes in furnishings, colors, decorations, etc. Rates and specials are subject to change without notice.

VIOLATION OF ANY OF THE ABOVE POLICIES:
Many of the above policies are designed to comply with local laws, ordinances, association by laws or other compliance requirements which Aquatic Realty and the owners are subject to. Others are designed to protect the rights of the owners as the guest and to foster a vacation atmosphere that is fun and enjoyable by everyone. By accepting occupancy, guest agrees to abide by these policies. Guests who violate the above policies are subject to eviction and forfeiture of all payments. Any reservation made under false pretenses will result in forfeiture of advance payment and the guest will not be allowed to check in.

CONTACT INFORMATION:
aquatic.info@cox.net
Feel free to contact us at the above address. A copy of this policy is available at the front desk.
1-800-881-7368